Carnokay Store Shipping Policy
Effective Date: [3/16/25]

At Carnokay Store, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy for details on processing times, delivery estimates, and responsibilities.

1. Order Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Once your order is processed, you will receive a confirmation email with tracking details (if applicable).
• Orders cannot be canceled or modified after they have been processed.

2. Shipping Methods & Estimated Delivery

We partner with reliable carriers to ensure timely delivery. Estimated shipping times are as follows:

• Domestic Shipping:  6-12 business days
• International Shipping: 10-15 business days

Delivery times may vary due to factors such as location, carrier delays, and customs processing.

3. Shipping Costs

• Shipping rates are calculated at checkout based on the destination and selected shipping method.
• Any free shipping promotions will be clearly advertised on our website.

4. Order Tracking

• Once your order ships, you will receive an email with a tracking number (if available).
• Tracking updates may take 24-48 hoursto appear in the carrier’s system.

5. Lost, Stolen, or Delayed Packages

• Carnokay Store is not responsible for lost, stolen, or delayed packages once they have been handed to the shipping carrier.
• If your package is marked as "delivered" but has not been received, please check with neighbors or your local post office. If necessary, file a claim directly with the carrier.
• If your package is lost in transit, please contact the carrier first. For further assistance, reach out to us at carnokayteam@gmail.com

6. Incorrect Shipping Information

• Customers must ensure that their shipping address is accurate at checkout.
• Carnokay Store is not responsible for orders shipped to incorrect addresses provided by the customer.
• If a package is returned due to an incorrect address, the customer will be responsible for reshipping costs.

7. International Shipping & Customs

• International orders may be subject to customs fees, import duties, and taxes, which are the customer’s responsibility.
• Customs processing may cause delays beyond the estimated delivery times, and B Store has no control over these delays.

8. Contact Us

For any shipping-related inquiries, please contact us at:

📧 Email: carnokayteam@gmail.com

By placing an order with Carnokay Store, you acknowledge and agree to this shipping policy.